Privacy Policy

Privacy Policy for

Creston Valley Tourism Society

Effective Date: August 7, 2024

Creston Valley Tourism Society (CVTS) respects the privacy of individuals and organizations that we deal with. This notice describes our privacy policy.

1. Acceptance of Terms
By using the Creston Valley Tourism Society website, you consent to the collection and use by CVTS of personal information as described in this Privacy Policy.

2. Collection of Information
Two types of information may be collected on the CVTS website: Personal Information and Non-Personal Information.

Personal Information is personally identifiable information, such as your name and e-mail address. At the time of collection, we will clearly outline the information we are collecting and the purposes for which we will use it. It is always your choice whether or not to provide Personal Information. If you choose not to provide requested Personal Information, you may not be able to use certain features of the website. Personal Information may be collected through communications from you, registration and contact forms, and surveys.

Non-Personal Information is information of an anonymous nature, such as an Internet Protocol Address (IP Address), the domain used to access the CVTS website, and the type and version of browser or operating system being used. Aggregate information, such as demographic statistics of our users (e.g., geographical allocation of our users), number of visitors, what pages users access or visit, search requests, average time spent on this website, and information volunteered by the user, such as survey information, is also considered Non-Personal Information. Non-Personal Information is collected or derived by us in the course of operating this website. Our web servers may automatically collect Non-Personal Information, which is provided through your browser or stored on a Cookie when you choose to visit the CVTS website. A "Cookie" is a small text file that our web server places on a user's computer hard drive to be a unique identifier. CVTS may use Cookies to track usage patterns and deliver customized content to users. Our Cookies do not collect personally-identifiable information.

3. Use of Information
CVTS collects information only for the following purposes:

• To conduct market analysis

• To conduct website analysis

• To effect client communications

• To meet legal and regulatory requirements

For example, users who provide information may receive, from time to time, email announcements and/or newsletters. You have the option to not receive these types of communications. Furthermore, the information will also be used to create customer profiles based on browsing history. CVTS will not supplement information collected on our website with data from other sources, nor will we share data with any third parties without a user's express consent.

We may offer links to other websites. The privacy policies of such third parties are not under our control and may differ from ours. If you have any doubts about the privacy of the information you are providing on another website, we recommend that you contact that website directly for more information and review its privacy policy.

4. Security of Information
CVTS protects user information with the following security measures:

• Secure servers

• Firewalls

• Other technology and procedures used to protect consumer privacy

We have reasonable security measures in place to protect against the loss, misuse, and interception by third parties of the information under our control. However, complete confidentiality and security are not yet possible over the Internet. We assume no liability for any damages you may suffer as a result of interception, alteration, or misuse of information (including your Personal Information) transmitted over the Internet. It is important for you to protect against unauthorised access to your password and to your computer.

5. Disclosure of Information
CVTS will not transfer Personal Information to third parties, except for our business partners who have agreed to comply with legally required privacy standards, and who will use the information only for the purposes disclosed at the time of collection or for a use consistent with that purpose. From time to time, we may employ third parties to help us improve our website. These third parties may have limited access to databases of website user information or registered member information solely for the purpose of helping us to improve the website, and they will not be able to use the information about our users for any other purpose. We may disclose your Personal Information if we are required to do so by law or in the good faith belief that such action is necessary or appropriate to: (a) conform to or comply with any law, regulation, or court order; (b) protect and defend our rights or property or that of our suppliers, whether or not required to do so by law; or (c) protect the personal safety of users of our site or the public. We also reserve the right to disclose personal information to appropriate authorities at our discretion when it appears that activities are occurring which are illegal. We may disclose Personal Information in some other limited circumstances, but we will specifically describe them to you when we collect the information, such as in the terms of use for a new service.

6. Retention
CVTS will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. If you request that your name be removed from our databases, it may not be possible to completely delete all your Personal Information due to technological and legal constraints.

7. Access and Accuracy
You have the right to access your Personal Information to verify the Personal Information that we have collected in respect of you. Upon receipt of your written request, we will provide you with a copy of your information. We will make every reasonable effort to keep your Personal Information accurate and up-to-date, and we will enable you to revise the Personal Information as appropriate. Having accurate Personal Information about you enables us to give you the best possible service. You can help by keeping us informed of any changes such as a change of address or telephone number. If you would like to access your information, or if you find any errors in our information about you, please send us an email. CVTS will endeavour to deal with all such requests for access and modifications in a timely manner.

8. Changes to our Privacy Policy
CVTS reserves the right to change this privacy policy at any time and will post an appropriate notice on the CVTS Website. Any change to this Privacy Policy will become effective on the date the change is posted and will apply to information collected from the date of the posting of the revised Privacy Policy and to existing information held by CVTS. The date on which the latest update was made is indicated at the top of this document. We recommend that you print a copy of this Privacy Policy for your reference and revisit this policy from time to time to ensure you are aware of any changes. Continued use of the CVTS website signifies your acceptance of any changes to the policy.

9. Contact Us
If you have any concerns about privacy at CVTS, please send an email to jesse@explorecrestonvalley.com.
 

If we do not resolve an issue to your satisfaction, you may file a complaint with the Privacy Commissioner of Canada by writing to:

The Privacy Commissioner of Canada
112 Kent Street
Ottawa, ON
K1A 1H3

10. Use of Creston Valley Tourism Website
CVTS believes that online privacy is important to the success of the Internet and electronic commerce in general and is strongly committed to each web visitor’s right to privacy. This statement sets forth CVTS’s Privacy Policy for its website located at http://www.explorecrestonvalley.com and describes the practices that CVTS follows in respect to the privacy of the users of this site. By accessing and using materials from this website or sending or posting materials to it, you the “user” agrees to the terms of this privacy commitment and to our practices to collect, use or disclose personal information. This Privacy Statement may be updated periodically to reflect enhancements to the CVTS website that may affect the use of personal information. Accordingly, please check back periodically.

11. Information on this Website
Information which includes all facts, data, and other information, collectively the “Information” in the pages of this website is of a general nature, is intended only for informational purposes, is subject to change without notice, and is not intended to be relied on by visitors as binding legal advice on any particular matter. Individual information provided to CVTS to gain access to any feature of this website will not be sold or made available to any third party, except where information processing is outsourced by CVTS in the course of its regular administrative procedures. CVTS reserves the right to perform statistical analyses of aggregated user behaviour and characteristics, in order to measure interest in and use of the various sections of its site so as to improve design and navigation and to gather information for marketing purposes. Only aggregated data from these analyses, not personally identifiable individual data, will be used for this purpose.

12. Accuracy of the Information on this Website
The information is believed to be accurate, complete, and current when posted, but CVTS cannot guarantee that it will remain accurate or complete or that it will be current at all times. CVTS is not responsible for direct, indirect, special, or consequential damages, regardless of the cause, arising out of the use of this website.

13. Accuracy of Information on Linked Websites
Through the links to other sites found on the CVTS website, the user may enter domains that are beyond the boundaries of CVTS and, once there, CVTS is not responsible for the privacy practices or the content of these websites. CVTS has no control over the accuracy, completeness, or relevance of the information on these sites and provides links to these sites solely for the information and convenience of visitors to our website.

14. Copying Information from this Website
The information on the CVTS website may be used or copied provided that it is used or copied accurately, or is used in its entirety and/or that the source of the information is clearly identified. Only a partner of CVTS may use the information for commercial purposes. Permission may be granted to others who have a need for the information. CVTS is not responsible for the way in which the information may be used or copied. CVTS reserves the right to change, delete or add information at any time.

15. Sharing Information with Partners
CVTS shares data about visitors with its partners at Destination BC and Kootenay Rockies Tourism. CVTS does not sell your data to third parties.